Secure online checkout
When card or another online payment method is available, complete payment only through the secure checkout page. Never send full card information through email, chat or a contact form.
Subject to checkout availabilityPayment details
Clear, secure payment for your order.
Review how payments are handled, what to verify before sending funds and how to protect your order information.
Verified order detailsMatch the invoice, amount and order reference.
Secure payment routesUse checkout or the instructions on your invoice.
Confirmation providedKeep your receipt and payment reference.
Ways to pay
Use the method shown for your order.
Available methods can vary by location, currency, order value and the payment options enabled at checkout.
Bank transfer
For eligible orders, bank instructions are supplied on an official invoice or order communication. Include the exact reference requested so the payment can be matched correctly.
Use invoice details onlyCustom-build payments
A deposit or staged payment may apply when specifically stated in your quotation. The amount, due dates and remaining balance must be confirmed in writing before payment.
Only where quotedPayment process
Four checks from quotation to confirmation.
Review the order
Confirm the product, configuration, delivery address, currency, taxes and total amount.
Verify instructions
Use only the payment link or account details shown at checkout or on your official invoice.
Add the reference
Include the exact order or invoice number requested with the payment.
Keep confirmation
Save the receipt and allow time for the payment to be matched to your order.
Payment security
Pause before sending funds.
Payment fraud often relies on urgency or unexpected changes to account details. A short verification can protect a substantial purchase.
Safe-payment rules
- Check that the website address is exactly exotekexoquad.shop
- Compare the business and order information with your quotation
- Confirm unexpected account changes through a trusted contact route
- Never share passwords, verification codes or full card details
- Keep invoices, receipts and written order communications
Unexpected bank-detail change?
Do not pay immediately. Contact us independently using the details already known to you and request verification.
Before you pay
Confirm these details.
01Customer information
Name, email, phone and billing address.
02Order reference
The correct order or invoice number.
03Product specification
Model, configuration and included options.
04Currency and total
Deposit, balance, taxes and delivery charges.
05Delivery information
Destination and expected delivery terms.
06Payment destination
Checkout or the verified invoice instructions.
Payment FAQ
Common payment questions.
Terms shown on your quotation, order confirmation or invoice take priority for that specific purchase.
Where can I find the bank details?
When bank transfer is approved for an order, the relevant instructions are provided on the official invoice or order communication. We do not recommend relying on account details copied from an unrelated source.
Can I pay a deposit for a custom build?
A deposit may apply if it is included in your written quotation. The quotation should identify the deposit amount, payment schedule and conditions attached to the custom order.
When is the remaining balance due?
The balance due date depends on the terms stated in your quotation or invoice. Confirm the schedule before making the initial payment.
How long does a bank transfer take?
Transfer times vary by bank, currency, country and compliance checks. International transfers can take several business days to arrive and be matched.
Which currency should I use?
Pay only in the currency stated on the checkout page, quotation or invoice. Using another currency may create conversion fees or an outstanding balance.
Will I receive payment confirmation?
Online payments normally display or email a confirmation. For bank transfers, retain your bank receipt while the payment is being matched to the order.
What should I do if the payment fails?
Do not repeatedly submit the same payment. Check with your bank, confirm the billing details and contact us with the order number and non-sensitive error information.
Should I send card details by email or chat?
No. Never send a full card number, security code, password or one-time verification code through email, chat or a contact form.
Need help confirming a payment?
Contact us before sending funds if any instruction, amount or account detail is unclear.