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Frequently asked questions

Questions before the trail starts.

Explore straightforward answers about Exoquad, Exogravity, customization, ordering and long-term ownership.

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Models & riders

Finding the right ride.

Start with the rider, intended terrain and the kind of experiences the vehicle should make possible.

What is the Exoquad designed for?

The Exoquad is an adaptive electric all-terrain mobility vehicle designed to travel beyond smooth pavements. Its wide tyres, stable chassis and suspension are intended for surfaces such as gravel, grass, forest trails, snow and uneven ground.

Who can use an Exoquad?

It is primarily designed for people with reduced walking ability, but suitability depends on the individual rider. A consultation should consider body dimensions, balance, grip, strength, transfer requirements and preferred control arrangement.

What is the difference between Exoquad 2WD and 4WD?

The 2WD configuration is suited to mixed everyday terrain and riders who do not need maximum traction. The 4WD configuration provides stronger grip for loose surfaces, steeper gradients, mud, snow and more technically demanding ground.

What is Exogravity?

Exogravity is an adaptive downhill bike designed for gravity trails and bike parks. It focuses on stable handling, rider support, suspension performance and control over rugged downhill terrain.

Is there a rider weight or height limit?

Published specifications indicate a maximum rider weight of approximately 130 kg. Rider fit also depends on height, leg length, seating requirements and controls, so confirm suitability before ordering.

Can I try a vehicle before purchasing?

Test-ride availability depends on your location and the nearest demonstration vehicle or dealer. Contact us with your country and preferred model so we can advise on the available options.

Performance

Built for demanding ground.

Real-world performance varies with rider weight, terrain, temperature, tyre pressure, configuration and driving style.

What terrain can the Exoquad handle?

Depending on configuration and conditions, it can travel across gravel, forest trails, grass, mud, snow, sand and rocky ground. The rider should always assess obstacles, gradients and surface stability before proceeding.

What range can I expect?

Published information indicates that some configurations can achieve up to approximately 50 km under favourable conditions. Actual range can be significantly affected by temperature, terrain, rider weight, speed, tyre pressure and throttle use.

What is the approximate top speed?

The Exoquad is designed around torque, stability and terrain control rather than high speed. Published information places its approximate top speed around 15 km/h, depending on configuration and local settings.

How does it handle bumps and uneven surfaces?

The independent suspension and wide tyres are designed to absorb irregular terrain and help maintain stability. Rider comfort will still depend on suspension setup, speed, tyre pressure and the severity of the ground.

Can the Exoquad climb steep hills?

The 4WD model is intended for demanding inclines and loose surfaces, but safe climbing ability always depends on gradient, traction, rider weight, ground conditions and approach angle. Never rely on a quoted maximum without assessing the actual route.

Can it be used in rain or snow?

The vehicle is designed for outdoor conditions and water-resistant operation, but it should not be submerged or exposed to inappropriate pressure washing. Reduce speed and allow greater stopping distance on wet, icy or loose surfaces.

Customization

Configured around you.

The best setup combines rider fit, control access, terrain needs and practical ownership requirements.

Customized model

Customized Exoquad V2

A made-to-order Exoquad V2 shaped around the rider’s mobility, preferred controls and typical terrain. Configuration may include 2WD or 4WD, left- or right-hand controls, seating and support adjustments, lighting, battery options, accessories and personal colour choices.

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Customized model

Customized Exogravity

A rider-specific adaptive downhill build focused on fit, support and control. Options may include tailored seating, torso support, hand-control positioning, foot and leg retention, suspension tuning, protective accessories and a personal finish.

View custom Exogravity
What is included in a Customized Exoquad V2 consultation?

The consultation reviews the rider’s measurements, transfer needs, grip and control preferences, intended terrain, transport requirements and desired accessories. These details help define the drivetrain, seating, controls, visibility equipment and battery configuration before quotation.

How is a Customized Exogravity configured?

The setup begins with rider dimensions, support needs, preferred control position, riding experience and expected trail environment. Seating, retention, suspension and contact points can then be reviewed to create a secure and responsive downhill configuration.

Can the controls be configured for one-handed use?

Control placement can be reviewed for left- or right-hand operation. The appropriate arrangement depends on grip, reach, strength and the selected vehicle configuration.

What parts of the vehicle can be customized?

Options may include drivetrain, control orientation, seating and supports, lighting, mirrors, charging equipment, battery configuration, accessories, colour and finish. Available choices should be confirmed during the quotation process.

Can the seat position be adjusted?

Seating position and rider space can be reviewed during configuration. The available adjustment range depends on the model and selected seating components.

Can I add a second battery later?

A secondary battery may be available for compatible configurations. Confirm compatibility, mounting requirements, electrical setup and charging arrangements before purchasing.

Can I order an additional or faster charger?

Additional and fast-charging options may be available. Use only a charger approved for the installed battery system.

Can the Exoquad pull a trailer?

A compatible trailer solution may be available. Towing affects handling, braking, range and safe gradient limits, so the trailer and hitch must be approved for the vehicle and intended load.

Ordering & ownership

Before and after delivery.

Prices, delivery schedules and service options vary by configuration and location.

How do I request a quotation?

Contact us or complete the custom-build enquiry with the rider’s measurements, preferred model, control requirements, intended terrain, country and desired accessories. We will use those details to prepare the next step.

How much does an Exoquad cost?

Pricing depends on drivetrain, seating, controls, battery options, lighting, accessories, taxes and delivery location. Request a current individualized quotation rather than relying on an older advertised price.

How long does delivery take?

Lead time depends on configuration, production schedule, parts availability, transport and destination. Your expected delivery window should be confirmed in writing with the quotation or order confirmation.

Do you ship internationally?

Shipping availability depends on destination, dealer coverage, transport requirements, import rules and local regulations. Contact us with your delivery country and postal code for current options.

How long does charging take?

Published guidance indicates approximately four hours with a standard charger and around two hours with a compatible fast charger. Actual time depends on battery capacity, charge level, temperature and charger specification.

What maintenance is required?

Routine care includes checking tyres, brakes, fasteners, controls, suspension, drivetrain components, battery condition and charging equipment. Electronic repairs should be handled by an appropriately qualified technician.

Where can I obtain spare parts or technical support?

Contact us with the model, serial number, photographs and a clear description of the issue. This helps identify the correct component or service route more quickly.

What warranty is included?

Warranty coverage depends on the product, country, seller and purchase agreement. Review the written warranty terms before ordering and retain invoices, service records and serial-number information.

Is the Exoquad legal on public roads?

Classification and road-use rules differ between countries and regions. The buyer is responsible for confirming registration, insurance, equipment and operating requirements with the relevant local authority.

Can I buy a pre-owned Exoquad?

Availability changes over time. Before purchasing, confirm the drivetrain, battery health, service history, included charger, control arrangement, visible condition and compatibility with the intended rider.

Still unsure?

Tell us about the rider, location and intended terrain. We will help identify the questions that matter most for your situation.

Couldn’t find your answer?

Send us your question and include the model, rider requirements and location where relevant.

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